Village of Montgomery

Public Works Department

Watermain Repairs

In addition to ice and snow, cold weather brings on another winter worry - water main breaks. Uneven freezing and thawing of the ground can cause high stresses on water mains, eventually causing some of them to crack and break, especially the older, less flexible cast iron water pipes.

Residents are encouraged to call Public Works at 630-896-9241 if they suspect a water main break. Signs of a possible main break include unusual amounts of water flowing down the road gutter, an unusually wet area in a yard, or a significant drop in water pressure. After normal work hours, residents may call the Montgomery Police Department at 630-897-8707 to report a possible main break.

In the event of a water main break, the first goal of the Public Works crews is to provide safe roadway conditions for motorists. Occasionally this necessitates streets being closed until the break is repaired. Once a safe area is established, crews will expose the water main to locate the leak and repair the pipe, then backfill the area with crushed rock up to the level of the street. These areas will be patched once warm weather returns.

One of the biggest inconveniences to residents during water main break repairs is the loss of water pressure to their homes. During the repair process, water main valves must be shut, and nearby homes temporarily lose their water service. Village crews will try to schedule repairs to avoid shutting off water during the high-use periods such as early mornings. On large leaks or emergency repairs, however, crews may need to shut off water immediately upon arrival at the site. Public Works will give their best effort to properly and efficiently repair these breaks and restore water service as soon as safely possible.


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